Shipping Policy
Last updated: 17 August 2026
QuietWalls.ie provides free standard delivery throughout the Republic of Ireland.
Delivery Area
We currently deliver exclusively within the Republic of Ireland. We do not currently deliver to Northern Ireland or other international destinations.
Delivery Charge
Standard delivery is free on all orders. No additional delivery charge will be added during checkout unless a different delivery service has been expressly agreed with the customer in advance.
Delivery Times
Orders placed from Monday to Friday are normally delivered within two working days.
Orders placed outside working hours, at weekends or on Irish public holidays will begin processing on the next working day. Working days are Monday to Friday, excluding public holidays.
Delivery times are estimates rather than guaranteed appointment times. We will contact you if we become aware of an exceptional delay affecting your order.
Delivery Carrier
Orders are delivered by DPD. Once your order has been dispatched, DPD will normally send tracking information using the email address or telephone number provided during checkout.
Please ensure that your delivery address, Eircode, email address and telephone number are correct when placing your order.
Delivery Attempts
Someone should be available to accept delivery, particularly for large acoustic wall panels. If nobody is available, DPD may leave instructions for rearranging delivery or collecting the order, where available.
Additional delivery costs caused by an incorrect address or repeated unsuccessful delivery attempts may be charged to the customer where permitted by law.
Checking Your Delivery
Please inspect the packaging and products as soon as possible after delivery.
If an item arrives damaged, incomplete or incorrect, email sales@quietwalls.ie promptly with:
- Your order number
- A description of the problem
- Photographs of the product and packaging
- Photographs of the delivery label, where relevant
Reporting visible transit damage within 48 hours helps us raise the matter with DPD quickly. This request does not affect your statutory consumer rights.
Delayed or Missing Deliveries
If your tracking has not updated or your order has not arrived within the expected period, contact sales@quietwalls.ie with your order number.
Delivery may occasionally be affected by severe weather, transport disruption, public holidays or circumstances outside our reasonable control. We will provide an update and work to complete delivery as soon as reasonably possible.
Changing a Delivery Address
Contact us immediately if you need to change your delivery address. We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.